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Last updated: 03 December, 2023
Expert travel writer: Alex Robinson

Sitting on a broad stretch of palm-forest-shaded, white sand beach backed by lagoons and an 18-hole golf course, the Andaz is in an idyllic location.

Rooms and private villas are huge and bright – decked out in fresh, minimalist tones (with splashes of colour from folky art), offsetting the turquoise ocean views seen through wall-high windows, and from sundecks and private plunge pools.

Hotel facilities are luxurious. The award-winning Casa Amate restaurant serves classy Mexican food; bars (with great margaritas) and the four other restaurants serve snacks, Asian and western food. The Naum spa has a sauna, steam rooms and a huge range of treatments.

There are also tennis courts, kayaks, and myriad tours organised by the hotel. The superb El Camaleon Golf Course – the first PGA Tour Golf Course in Latin America and arguably its best, designed by Greg Norman, is right outside the door.

The emphasis at Andaz is tranquillity with all luxury comforts and amenities. Playa del Carmen is a short cycle ride (bikes provided) along the sand, and the coral reef is right offshore.

Surrounding area

Seemingly carved out of jungle, this lush beach resort spreads along a swath of white-sand beachfront, with some rooms opening onto the sand. Bleached-white paths wend their way through the thick foliage, between rooms and the main areas.

The Andaz sits in Mayakoba – a purpose-built, gated resort village shared by three other luxury chains and with its own woodlands (cut by cycle paths), mangroves, lagoons and the 18-hole Golf Course. The party town of Playa del Carmen is a twenty-minute cycle ride.

Price

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General amenities

Key facilities

Airport transfers*
Beach: Onsite
Fitness centre
Fitness classes
Golf course
Hot tub
Kids club
Parking: On-site (free)
Pool (adults only)
Pool (indoor)
Pool (outdoor)
Pool (kids)
Spa
Tennis courts
WiFi: Free
Yoga

Food & drink

All inclusive
Kids menu
Restaurant on-site
Self catering
*
Additional charge

Room amenities

Room types

Apartments
Bedrooms
Cabins
Suites
Tents
Villas
Yurts

Room facilities

Air conditioning
Flat screen TV
Hot tub (private)
Pool (private)
Tea & coffee making facilities
WiFi

Bedding options

2+ bedrooms
3+ beds
Connecting rooms
Rollaway/sofa bed

Destination guides

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Mayan Riviera

Talc-white beaches, reefs teeming with life, ruined temples in misty rainforests – the Riviera Maya offers a family or romantic beach holiday with a dash of Indian Jones adventure.

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